{{ $issue->title }}

{{ $issue->issue_type_display }} @php $priorityClasses = [ 'low' => 'bg-success', 'medium' => 'bg-primary', 'high' => 'bg-warning', 'critical' => 'bg-danger' ]; @endphp {{ ucfirst($issue->priority) }} Priority @php $statusClasses = [ 'pending' => 'bg-warning', 'in_progress' => 'bg-info', 'resolved' => 'bg-success', 'closed' => 'bg-secondary' ]; $statusIcons = [ 'pending' => 'fa-clock', 'in_progress' => 'fa-cog', 'resolved' => 'fa-check-circle', 'closed' => 'fa-archive' ]; @endphp {{ ucfirst(str_replace('_', ' ', $issue->status)) }}
Reported: {{ $issue->created_at->format('M d, Y g:i A') }}

Issue Description

{{ $issue->description }}

@if($issue->has_screenshot)

Attached Screenshot

Issue Screenshot

Click on the image to view in full size

@endif @if($issue->application)

Related Application

@php $serviceName = 'N/A'; if ($issue->application->service) { $serviceName = is_array($issue->application->service->name) ? ($issue->application->service->name[app()->getLocale()] ?? $issue->application->service->name['en'] ?? current($issue->application->service->name)) : $issue->application->service->name; } @endphp
Service:

{{ $serviceName }}

Applied:

{{ $issue->application->created_at->format('M d, Y') }}

Status:

{{ ucfirst($issue->application->status) }}

@endif @if($issue->admin_notes || $issue->resolution_details)

Admin Response

@if($issue->admin_notes)
Admin Notes:

{{ $issue->admin_notes }}

@endif @if($issue->resolution_details)
Resolution Details:

{{ $issue->resolution_details }}

@endif @if($issue->resolved_at)
Resolved on: {{ $issue->resolved_at->format('M d, Y g:i A') }}
@endif
@endif @if($issue->assignedAdmin)
@php $adminName = 'N/A'; if ($issue->assignedAdmin) { $adminName = is_array($issue->assignedAdmin->name) ? ($issue->assignedAdmin->name[app()->getLocale()] ?? $issue->assignedAdmin->name['en'] ?? current($issue->assignedAdmin->name)) : $issue->assignedAdmin->name; } @endphp Assigned to: {{ $adminName }} @if($issue->assignedAdmin->email)
{{ $issue->assignedAdmin->email }} @endif
@endif
Back to Reports
@if(!$issue->isResolved()) Under Review @else Resolved @endif
Issue Timeline
Issue Reported

{{ $issue->created_at->format('M d, Y g:i A') }}

@if($issue->assignedAdmin)
Assigned to Admin

When the issue was assigned for review

@endif @if($issue->admin_notes)
Admin Notes Added

Initial feedback provided

@endif @if($issue->resolved_at)
Issue Resolved

{{ $issue->resolved_at->format('M d, Y g:i A') }}

@endif