Issue Report

Last updated: Just now
@if (session('success'))
{{ session('success') }}
@elseif(session('error'))
{{ session('error') }}
@endif @php $totalIssues = $resolvedCount + $unresolvedCount + $inProgressCount + $returnedCount; $ratingPercent = $totalIssues > 0 ? ($resolvedCount / $totalIssues) * 100 : 0; $fullStars = floor($ratingPercent / 20); @endphp
Resolved

{{ $resolvedCount }}

Unresolved

{{ $unresolvedCount }}

Returned

{{ $returnedCount }}

In Progress

{{ $inProgressCount }}

Team Leader Performance Overview
@if ($recommendedLeader)
Top Performer: {{ $recommendedLeader['name'] }}
@endif
@forelse($leaderPerformance->sortByDesc('performanceScore')->values() as $index => $leader) @empty @endforelse
Rank Team Leader Resolved Unresolved Returned Success Rate Avg Resolution Time Performance
@if ($index === 0) 🥇 @elseif($index === 1) 🥈 @elseif($index === 2) 🥉 @else {{ $index + 1 }} @endif {{ $leader['name'] }} {{ $leader['resolved'] }} {{ $leader['unresolved'] }} {{ $leader['returned'] }}
{{ $leader['successRate'] }}%
{{ $leader['avgResolutionTime'] }} @php $scoreClass = $leader['performanceScore'] >= 80 ? 'score-high' : ($leader['performanceScore'] >= 60 ? 'score-medium' : 'score-low'); @endphp {{ $leader['performanceScore'] }}/100

No performance data available

All Reported Issues
Total: {{ $totalIssues }} issues
@foreach ($issues as $issue) @endforeach
# Title Reporter Team Leader Priority Status Action
{{ $loop->iteration }} {{ Str::limit($issue->title, 40) }}
{{ $issue->reporter->name ?? 'N/A' }}
@if ($issue->teamLeader)
{{ $issue->teamLeader->name }}
@else - @endif
{{ ucfirst($issue->priority) }} {{ ucfirst($issue->status) }} @if ($issue->status === 'returned') @else No action needed @endif