| Rank | Team Leader | Resolved | Unresolved | Returned | Success Rate | Avg Resolution Time | Performance |
|---|---|---|---|---|---|---|---|
| @if ($index === 0) 🥇 @elseif($index === 1) 🥈 @elseif($index === 2) 🥉 @else {{ $index + 1 }} @endif | {{ $leader['name'] }} | {{ $leader['resolved'] }} | {{ $leader['unresolved'] }} | {{ $leader['returned'] }} |
|
{{ $leader['avgResolutionTime'] }} | @php $scoreClass = $leader['performanceScore'] >= 80 ? 'score-high' : ($leader['performanceScore'] >= 60 ? 'score-medium' : 'score-low'); @endphp {{ $leader['performanceScore'] }}/100 |
|
No performance data available |
|||||||
| # | Title | Reporter | Team Leader | Priority | Status | Action |
|---|---|---|---|---|---|---|
| {{ $loop->iteration }} | {{ Str::limit($issue->title, 40) }} |
|
@if ($issue->teamLeader)
|
{{ ucfirst($issue->priority) }} | {{ ucfirst($issue->status) }} | @if ($issue->status === 'returned') @else No action needed @endif |